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Updated February 22nd, 2008
Thank you for visiting expressionsanctuary.com.
Expression Sanctuary is committed to protecting your privacy. We believe that electronic security and privacy are necessary for the continued success of the Internet. Therefore, we only use the personal information that you provide to create a more personalized, convenient, and entertaining experience for you, in accordance with this Privacy. This Privacy Policy will inform you of our information collection, usage, and sharing practices.
The practices described in this Privacy Policy apply only to information gathered solely through this specific web site and do not necessarily reflect our practices with respect to information gathered through other web sites that we operate or through other off-line means.
What Information About Me Is Collected And Stored?
We collect and store information that you enter into this web site or information you provide to our Customer Service Department. For example, when you open an account or place an order, we collect and store some or all of the following information that you provide: name, billing address, shipping address, email address, telephone number, credit card number, and credit card expiration date. This information is used to provide the products and services that you have ordered or requested, to process and ship orders, to send order and shipping confirmations, and to provide customer service. This information also may be used to contact you about sales, special offers, and new web site features, unless you have opted not to receive promotional communications in connection with this web site.
We collect and store certain other information automatically whenever you interact with this web site. This information is not linked to any of your personally identifiable information. For example, we collect your IP address, browser information, and reference site domain name every time you visit this web site. We also collect information regarding customer traffic patterns and site usage. This information is used to analyze and improve this web site and to provide our customers with a fulfilling shopping experience.
We may also collect and store information about you that we receive from other sources, to enable us to update and correct the information contained in our database, and to provide product recommendations and special offers that we think may interest you.
We may from time to time conduct online surveys, contests, sweepstakes, and promotions. For these events, we may ask for certain information from you, including your age, zip code, shopping habits, email and/or mailing address.
How Do We Use This Information?
Expression Sanctuary does not share, sell, or rent any personal information that you provide to us through this web site or through our Customer Service Department, except with your consent or as described in this Privacy Policy.
When you place an order on our web site, we will use your information to process and fill your order. We may send you an email to confirm or update you on your order. We may also need to contact you by regular mail, email or phone if we have any questions regarding your order.
When you register, complete a survey, or participate in any contest or promotion on our web site, we will use the information you provided to us to send you email or regular mail from us regarding products, services or other contests and promotions that we think may be of interest to you.
We may also use information you provide to us to personalize your shopping experience by using your product interests and purchase information to recommend other products, services or promotions that we believe may interest you, including those of other companies. We may also notify you of functionality changes to the web site.
We engage third parties to perform services in connection with the operation of our business. Examples of these services include payment processing and authorization, fraud protection and credit risk reduction, product customization, order fulfillment and shipping, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. We provide personal information to these third parties, but we authorize them to use this information only in connection with the services they perform.
We may release personal information if we believe in good faith that: the law or legal process requires it; we have received a valid administrative request from a law enforcement agency; or such release is necessary to protect the rights, property or safety of Expression Sanctuary, or any of our respective affiliates, business partners, customers or others.
We may share non-personal information with our marketing partners, advertisers and others from time to time. Examples of such non-personal information include the number of users who visited this web site during a specific time period or purchased a specific product through this web site. Your information is aggregated with information of other customers to help us analyze trends, purchasing patterns, preferences, and demographics.
As with any business, it is possible that as our business develops, we might sell or buy online stores or other assets. In such transactions, information about customers often is among the transferred assets. Accordingly, in the unlikely event that Expression Sanctuary, or substantially all of our respective assets, are acquired by a third party, such information may be one of the transferred assets (unless the information was collected under a previous Privacy Policy that did not permit such disclosure). Under such circumstances, as the case may be, would to the extent possible require the acquiring party to follow the practices described in this Privacy Policy.
What About Contests, Sweepstakes, and Promotions?
Occasionally, we may conduct contests, sweepstakes, and Promotions through our web site. If you participate, we may request your name, mailing, address, email address, and other information to administer these events and notify winners. These contests, sweepstakes, and Promotions may or may not be accompanied by another set of privacy rules. If privacy rules are present for that specific contest, sweepstake, and/or promotion, then those rules will specify how the information gathered from you for that event will be used and disclosed. If no privacy rules for a specific contest, sweepstake, or promotion, are present, then the information collected will be treated in accordance with this Privacy Policy.
What About Online Surveys?
Occasionally, we may conduct online surveys to obtain some feedback from you. When you complete an online survey through our web site, we may ask for certain information including your age, zip code, shopping habits, email, and/or mailing address. This information will be treated in accordance with this Privacy Policy.
Is Information Collected From Children?
Expression Sanctuary is committed to protecting the safety and privacy of children online. We will never knowingly request or use personal information from children under 18 years of age without prior parental consent. If we receive actual knowledge that a subscriber is under 18 years of age, we will eliminate all personal information relating to this subscriber from our files.
We do not sell or ship any items ordered through this web site directly to anyone who we know to be under the age of 18. If you are under the age of 18, you should use this web site only with the involvement of a parent or guardian and should not submit any personal information to us
What Steps Are Taken To Keep My Information Secure?
We use a variety of security measures such as Secure Sockets Layer (or SSL) encryption technology to keep your personal information you provide to us secure. When you place an order through this web site, you will be asked to set up an account and provide an email address and password. You must provide an appropriate email address and password in order to access account information. The information you provide to us when you place an order is encrypted (or coded) for maximum security. This coding makes it nearly impossible for anyone to reach your information as it moves through our ordering system.
To check the security of your computer, look at the lower left hand corner of your browser window. If you see an unbroken key or a closed lock, then the encryption technology is active. You can also check by looking at the URL line of your browser; when you login to our web site, the initial characters of the site address will be 'https'.
Certain browsers will not permit Secure Sockets Layer communications. If this is the case, you will not be able to place an order on-line and you will need to download a different browser.
In order to further protect your personal information, you should be careful about providing your password to others. If you wish to cancel a password, or if you become aware of any loss, theft, or unauthorized use of a password, please contact our Customer Service Department immediately.
We must also remind you that you should never give your credit card information in an email. We will never ask you for your credit card information in an email. Email messages are not secure.
How Do We Use 'Cookies'?
'Cookies' are small pieces of information stored by your browser on your computer's hard drive. Cookies do not contain personal identifying information.
We use Cookies to enhance your shopping experience at our web site, allowing you to navigate quickly and to hold selections in a shopping cart when you leave this web site without checking out. Cookies are not used on our web site to store your account information; this information is stored securely on the site's server. When you login at the site with your username and password or make a purchase, we will assign you a secure session ID. The server then passes your information to you through this secure session ID. Cookies can also be used to monitor and maintain information about your usage of our site or to identify the web site you visited immediately prior to visiting our site. Besides this, we do not track information about your use of other websites. Most web browsers are set up to accept Cookies; you can usually change your browser settings to refuse Cookies. We recommend that you leave Cookies 'turned on' so that we can offer you a better shopping experience on this web site.
How Can I Access, Correct, And Update My Personal Information?
You can access, correct, and update certain personal information that you have provided to us by changing your account settings under 'My Account' once you login to our web site. Under 'My Account' you will be able to change your account information, address book information, and account password.
Can I Indicate Whether Or Not I Want To Receive Promotional Communications?
You can 'unsubscribe' and stop receiving our promotional communications in many ways. You can 'unsubscribe' by following the hyperlink contained in promotional emails we send you, change your 'E-mail Notifications' settings under 'My Account' once you login to our web site, email us at our Customer Service Department, or write to us at:
Expression Sanctuary
Customer Service Department
11578 Iowa Ave Unit 301
Los Angeles, CA 90025
customer_service@esjunk.com
Please note that any request to be removed from such mailing lists may take up to one (1) week to become effective. Even if you are removed from any such list, when you order online, we will send you an automatic email confirming your order and may need to contact you by phone, email, or regular mail if we have questions regarding your order.
What Happens When I Link To Or From Another Web Site?
This web site may contain links to other web sites not under our control. We are not responsible for these 3rd party web sites, their content, or for the actions of the providers of these web sites. The practices described in this Privacy Policy do not apply to information gathered through these other web sites. We encourage you to be aware when you leave this web site and to read the Privacy Policies or Terms and Conditions of each and every web site you may visit.
If you have accessed this web site through an external link through our advertising or marketing partners, this web site may include a frame of the applicable advertising or marketing partner. The information you provide to us through these framed web pages is collected by us, and the use of this information is governed by this Privacy Policy.
How Will I Be Informed About Changes Regarding This Privacy Policy?
Depending on how major the changes to this Privacy Policy are, we may either post a notice on this web site or we may send an email notifying users of the changes. In the case where our changes are minor, we may not notify you at all. Therefore, we encourage you to check this web page periodically to see if any recent changes to this Privacy Policy have occurred.
Contact Us
If you have any questions regarding this Privacy Policy, the practices of this site, or your dealings with expressionsanctuary.com, please do not hesitate to contact our Customer Service Department. Our contact information is below.
Expression Sanctuary
Customer Service Department
11578 Iowa Ave Unit 301
Los Angeles, CA 90025
customer_service@esjunk.com
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